:root{--fundo: #f6f7f9;--superficie: #ffffff;--superficie-2: #f1f3f6;--borda: #e2e6ec;--borda-forte: #cbd3dd;--texto: #1c2430;--texto-suave: #63707f;--acento: #7a1f2b;--acento-claro: #a8394a;--acento-fundo: #fdf3f4;--st-bot: #64748b;--st-fila: #d97706;--st-atribuida: #7c3aed;--st-humano: #059669;--st-encerrada: #94a3b8;--nao-lido: #2563eb;--perigo: #dc2626;--atencao: #d97706;--raio: 10px;--raio-p: 6px;--sombra: 0 1px 2px rgba(16, 24, 40, .06), 0 1px 3px rgba(16, 24, 40, .1);--topbar-h: 60px}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){--fundo: #10141a;--superficie: #171c24;--superficie-2: #1f262f;--borda: #2a323d;--borda-forte: #3a4553;--texto: #e6eaf0;--texto-suave: #98a5b4;--acento: #c4566a;--acento-claro: #d9788a;--acento-fundo: #2a1a1e;--sombra: 0 1px 3px rgba(0, 0, 0, .4)}}:root[data-theme=dark]{--fundo: #10141a;--superficie: #171c24;--superficie-2: #1f262f;--borda: #2a323d;--borda-forte: #3a4553;--texto: #e6eaf0;--texto-suave: #98a5b4;--acento: 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640px){.equipe-fundo{padding:0}.equipe{width:100%;max-height:100dvh;height:100dvh;border-radius:0}.equipe-form{grid-template-columns:1fr}.equipe-form .equipe-botao{width:100%}.equipe-linha{grid-template-columns:1fr;gap:8px}}.topbar-logo{height:30px;width:auto;display:block;mix-blend-mode:multiply}@media (prefers-color-scheme: dark){:root:not([data-theme=light]) .topbar-logo{mix-blend-mode:normal;background:#fff;padding:3px 7px;border-radius:6px;height:34px}}:root[data-theme=dark] .topbar-logo{mix-blend-mode:normal;background:#fff;padding:3px 7px;border-radius:6px;height:34px}.topbar-separador{width:1px;height:22px;background:var(--borda);flex:none}.thread-interno{width:min(820px,100%);margin:0 auto;display:flex;flex-direction:column;gap:10px}.conversa .balao{max-width:min(520px,84%)}.thread-dia{align-self:center;margin:14px 0 4px;padding:4px 13px;border-radius:999px;background:var(--superficie);border:1px solid var(--borda);color:var(--texto-suave);font-size:11.5px;font-weight:600;letter-spacing:.04em;text-transform:uppercase}.thread-interno>.thread-dia:first-child{margin-top:0}.balao-colado{margin-bottom:-6px}.balao-esq.balao-colado .balao-corpo{border-bottom-left-radius:5px}.balao-dir.balao-colado .balao-corpo{border-bottom-right-radius:5px}.conversa .origem-bot .balao-corpo{background:var(--acento-fundo);border-color:#7a1f2b2e}@media (prefers-color-scheme: dark){:root:not([data-theme=light]) .conversa .origem-bot .balao-corpo{border-color:#c4566a4d}}:root[data-theme=dark] .conversa .origem-bot .balao-corpo{border-color:#c4566a4d}.janela-aviso-interno{display:block;width:min(820px,100%);margin:0 auto}.composer-interno{display:flex;gap:10px;align-items:flex-end;width:min(820px,100%);margin:0 auto}.conversa .composer-bloqueado p{width:min(820px,100%);margin:0 auto}.thread-novas{position:sticky;bottom:6px;align-self:center;margin-top:6px;padding:7px 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var(--borda);background:var(--superficie-2);color:var(--texto-suave);border-radius:999px;padding:1px 9px;font-size:11px;cursor:pointer}.ctx-copiar:hover{border-color:var(--borda-forte);color:var(--texto)}.ctx-nota,.ctx-janela{margin:12px 0 0;padding:8px 10px;border-radius:var(--raio-p);background:var(--superficie-2);font-size:12.5px;line-height:1.45;font-weight:600;color:var(--texto-suave)}.ctx-nota{font-weight:500}.ctx-janela.atencao{color:var(--atencao)}.ctx-janela.critico{color:var(--atencao);background:#d977061a}.ctx-janela.fechada{color:var(--perigo);background:#dc262614}@media (min-width: 1200px){.painel .conversa{display:grid;grid-template-columns:minmax(0,1fr) 330px;grid-template-rows:auto minmax(0,1fr) auto auto;grid-template-areas:"topo     topo" "thread   contexto" "aviso    contexto" "composer contexto"}.conversa-topo{grid-area:topo}.conversa .thread{grid-area:thread}.conversa .janela-aviso{grid-area:aviso}.conversa .composer{grid-area:composer}.conversa .contexto{grid-area:contexto;background:var(--superficie);border-left:1px solid var(--borda);overflow-y:auto;min-height:0}.contexto-dados{display:block}.topo-telefone,.topo-dono{display:none}.conversa .marcadores-barra{padding:14px 16px;border-bottom:1px solid var(--borda)}.conversa .lead{margin:0;padding:14px 16px;border:0;border-left:3px solid var(--st-atribuida);border-bottom:1px solid var(--borda);border-radius:0}.conversa .lead dl{grid-template-columns:1fr}}@media (max-width: 860px){.conversa .balao{max-width:88%}.topbar-logo{height:26px}.topbar-separador{display:none}}